Along with pre-sales support, you'll get online and email support for after sales issues with EaseUS Data Recovery Wizard Pro. (Image credit: EaseUS) SupportĮaseUS's website claims that licensed users will get 'high-quality remote consultation' for what it deems 'necessary cases.' In truth, this undersells the support options on offer from EaseUS. There are numerous self-help channels available. Given that the free trial option is 30 days of scans but no actual recovery, why would anyone spend $69.95 or more for a tool that recovers less than a free alternative? This puts the software in quite a difficult position. Perhaps crucially, EaseUS Data Recovery Wizard Pro missed files uncovered by lesser tools. For added convenience, the scan tool also includes pause and stop buttons for interrupting the process when necessary. Whether this acknowledges the slow scan time or not isn't clear, but it is a welcome option, enabling you to instantly load up the previous scan when restarting the software.

Rather than perform the same scan every time, however, the tool features the option to save a scan session. This could be due to the performance of deep scanning techniques, but these are par for the course in recovery software. Scanning the 16GB USB device took around 10 minutes, far longer than expected.

Recovery Wizard Pro was surprisingly slow. A deep scan retrieved almost 550,000 objects for us (Image credit: EaseUS) Recovery performance

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